I have submitted my client’s application to invest. What happens next?
Any applications received between the 1st and the 19th of the month will receive a capital call to their nominated email address on the 20th with 5 business days to fund. Any applications received from the 20th of the month onwards will receive a capital call within 24 hours, with funds due by the end of the month. Emails with confirmation of payment will be sent within 1 to 2 business days of funds being matched to your client’s application.
Once all required fund and AML documents have been received, applications are allotted effective the 1st of the following month. Welcome letters and unitholder statements should be received on or around the 10th of the month.
How can I increase my client’s position, or add to their investment?
As an existing investor, your client can increase their allocation via the registry service provider or via a form submitted to centuriabass.enquiry@centuriainvestor.com.au. Please contact your Distribution Manager to receive a copy of this form.
How can I request a redemption for my client?
You can submit a short form obtained on the Centuria Adviser platform directly to the Centuria Investor Services team at contactus@centuria.com.au, or directly to Boardroom at centuriabass.enquiry@centuriainvestor.com.au.