Emily joined Centuria in mid-2016, holding various investment and corporate positions before her promotion to Head of Operations in 2022. Emily is responsible for the operational activities of the Group including policy and third party governance, implementation of technology solutions, and development of efficient workflows to maximise productivity. Emily oversees registry services, CRM, IT support, cyber security, HR platforms including engagement analysis, document management, bank administration and is also the Internal Custodian for the Group. She manages a team that spans across Australia, New Zealand and The Philippines. Emily has 18 years’ experience having worked for industry peers both in the financial services and property industries including Cromwell Property Group.