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Welcome to your dedicated Vendor Portal Information Page!

Centuria is excited about the launch of our new and improved portal which goes live on 1 November 2021.

This platform will contain a full administration service environment enabling vendors to be accurately updated on the status of the work orders raised. It will provide record safekeeping of building service agreements, service reports, insurance and other relevant documents on general services matters.

The transition period from Cushman and Wakefield’s “current portal” to Centuria’s portal is scheduled from 18-31 October 2021. This transition is considered as a blackout period. In between these dates, work orders will be coming from the assigned Facility Managers of the sites you are servicing.

For requests and concerns, please refer to the contact details provided below.

Calendar
24 Oct 2021

Cushman and Wakefield Portal deactivated

People Flow
16-31 Oct 2021

Downtime - Manual submission of WOs ONLY

Calendar with Tick icon
1 Nov 2021

NEW Centuria Healthcare’s Vendor Portal launches

So what will change and what are the benefits to me?

The Centuria Healthcare Vendor Portal will be a new clean interface, powered by MyBuildings. It will come with a host of new features and processes to house your work items in one environment. It will have a host of new additional features including:

  • A new invoice upload and tracking system – Note: whilst there will be a change to your invoice process – this will make things more efficient and trackable and will speed up the payments to you by 7 – 14 days.
  • There will be improved payment methods and collection of EFT or BPAY details are coming – cheques are a thing of the past.
  • A centralised HUB for receiving and managing all of your quotes
  • The same username, but you will be prompted to enter a new password.

To support and improve your experiences further, we are putting in place a new dedicated Property Services team– so you can call the team to log tickets and get help via telephone – yes real people, coming soon!

We will also be providing new signage around the buildings for contractor onsite access.

Meet your state managers

VIC
Peter Pum
P: 0429 132 479
E: Peter.Pum@centuria.com.au

QLD
Guy Goodwin
P: 0407 374 444
E: Guy.Goodwin@centuria.com.au

NSW/ACT/SA
Kyle de Gruchy
P: 0432 338 252
E: Kyle.degruchy@centuria.com.au

WA
Annie Scott
P: 0487 574 456
E: Annie.Scott@centuria.com.au

What do I need to do for now?

Confirm all relevant company contacts have been informed of the update from Centuria Healthcare including service teams, managers and accounts.

Further updates will be posted as required, as we work to manage the system post-go live, which will involve user guides, instructions and help will be available along the journey.

Thank you and stay safe.

Jacques Duvenage
National Facilities Manager
Centuria Healthcare