Vendor management transparency

Within the past 12 months, Centuria has implemented the use of a new vendor management software system, Rapid Global, to ensure all onsite building suppliers, contractors and third-party personnel (‘vendors’) have valid documentation to conduct work on Centuria’s real estate assets. It ensures mandatory and regulatory obligations are met including compliance with the supplier’s Building Services Agreement and associated modern slavery requirements. Importantly, the system ensures that the authorised, qualified worker appointed is the same individual(s) conducting works onsite.

Rapid Global retains each vendor’s appropriate insurances, qualifications, workplace health and safety (WHS) requirements and modern slavery policies. Should any of the aforementioned documentation not be submitted within an appropriate timeframe, the Rapid Global system alerts Centuria’s property services team with a non-compliance notification. Vendors will be prohibited from entering a site until all documentation is provided and authenticated.

Additionally, Rapid Global provides a digital platform at each site for vendors to sign-in and register prior to commencing works. This prevents unregistered or untraceable workers from conducting work on Centuria properties and creates better transparency.

A secondary purpose for the onsite digital platform is to track who is onsite and for how long through a sign-in and check-out process. If a worker has not checked out within a nominated timeframe, the site manager is notified. This allows the site manager to investigate if a worker has forgotten to check-out but also flags if a potential incident may have occurred and a worker requires assistance.